
FAQ
How can I contact Ellie’s Bijoux?
You may email us at Suzette@ElliesBijoux.com, and we'll respond within 24 business hours.
How much will I pay for shipping?
All items are shipped through USPS via first-class mail. If you'd like it shipped through a different carrier, please let us know when you check out.
Our flat shipping rates are:
- $3.00 within the United States
- $7.00 outside the United States
All orders will be shipped within 24 hours and may take up to 3 to 5 business days. If you requested a custom order, please keep in mind that it could take a little longer.
Can I return/exchange my jewelry?
While we would like everyone to be 100% satisfied with their purchase, however, we do understand that some circumstances may require a refund or exchange. We will honor a full refund if your item(s) is returned within 7 business days, less the original shipping charges.
What forms of payment do you accept?
All orders are processed through PayPal as we have found it to be a very credible service. We accept all major credit cards.
Can a retailer buy your jewelry for their store?
Yes, please contact us at Suzette@ElliesBijoux.com for wholesale pricing or complete the "Contact us Form" and let us know you’re interested in carrying our line!
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Ellie's Bijoux

